Australia’s trusted generator supplier
75+ Years Experience
Australian Owned
Ready-to-Use Delivery
Trusted by Thousands
Contact Support
Our support team is available during business hours across our Melbourne, Sydney, Brisbane and Perth branches — call 1300 622 436 or visit our Stores page for local hours.
Shipping
Orders are generally dispatched within 1–2 business days of payment clearing. Delivery times vary by size and location — larger freight items can take 7–10 business days. You'll receive tracking details once your order ships.
If your order hasn't yet been processed, contact us as soon as possible on 1300 622 436 and we'll do our best to update it before it ships.
Yes — we deliver Australia-wide and internationally. Shipping cost is calculated by weight, dimensions and destination, and a freight quote may be required for larger items.
Yes, all data is encrypted and processed securely to protect your privacy.
returns & refund
We offer a 14-day change-of-mind return for items that are unused and in their original packaging (freight costs and a restocking fee may apply; excludes special order, custom-built or non-stock items). If your product is faulty or has a manufacturer's defect, you're covered by warranty and by your rights under Australian Consumer Law. Contact us for return authorisation before sending anything back — see our full Shipping, Returns & Warranty page for the process.
Refund and replacement timing depends on the outcome of your return or warranty claim. Once approved, we action it as quickly as possible — call 1300 622 436 for an update.