We'd love to hear how your experience with us went! Please leave us a review
"Excellent speedy service! Daniel (Parts Manager - Clayton) was great and always in contact. We are in Canada. I ordered on line through wire transfer from our bank account Wednesday and received at our home the next Thursday to our front door! Job well done! "
- John and Pat, Canada
"Just letting you know have received the generator today, many thanks for your quick delivery. Cheers"
- Joe, VIC
"I have been dealing with Macfarlane's for around 10 years - in both hiring generators and having mine repaired and serviced. I've always found them to be more than helpful and they definitely demonstrate good knowledge around anything to do with gennys."
"Just wanted to thank you (Val) for the prompt service on Friday. I didn't really expect you to be able to do anything at such short notice, so it was a real surprise when I received the call on Friday afternoon to say everything was sorted. We got away this morning and will be sailing to Port Stephens on Monday, then to Queensland. I used the generator today for a couple of hours and it ran perfectly. Please thank Adrian for his prompt and efficient work."
- David, NSW
"I would like to thank John Ridgeway (Hire Manager) in Brendale for his great service over the last 6 weeks. This man has been very good to our family, making sure that our generator is topped up and has a service when needed. Even giving up some of his Sunday's to make sure that we have power to our home, this I believe is above and beyond good service. Well done John we shall miss your smiling face, but not that noisy generator. Thanks to all at Macfarlane's for your help."
- Gail, NSW
"Just thought I'd let you know that the generator smashes our heaviest load at around 30-35% of its capacity, pretty much as expected. This is the second genny I've bought from Macfarlane's and they've both been winners! Also allow me to note that you have been very diligent attending to what much be a pretty small scale in the scheme of things, which having been in pre-sales and sales myself in previous roles is much appreciated. Finally, please extend my thanks to your driver who dropped it exactly where we wanted it with commendable skill. Cheers."
- Charles, VIC
"Thank you both (Daniel and Steve) for your fantastic service!"
- Anita, WA
"I dropped my Cromtech 2.4kVA generator into the Brendale shop unexpectedly on Friday afternoon and it was serviced and sorted by Tuesday mid morning, warranty service was fantastic. Byron and Darryl went out of their way to help me out, thanks very much, great service. Thank you! "
- Lyall, QLD
"Your hire team was extremely helpful and knowledgeable. They were really great and I was very impressed with their level of service."
- Andrew, VIC
"Val Santos and his team at Macfarlane Generators in Seven Hills, NSW, are brilliant to do business with. Their service on our equipment is prompt and reliable and the informaton they offer on their equipment for sale is extremely helpful. I highly recommend Macfarlane Generators. 5 Stars! "
- Virginia, NSW
"Due to a scheduled power outage, we had to hire a generator to run registers, ePOS terminals, fridge/freezers. I call Macfarlane Generators and received fabulous advice on how to go about setting up a generator for the day. Rick's advice was 'spot-on' and our day ran without incident. Thanks!"
- Pinewood Quality Nursery, VIC
"We'd highly recommend this company. Excellent service from all staff and very helpful when we had generator problems while travelling around Australia."
- Greg, QLD
"Thanks Rod. She (generator) is running beautifully and I'm extremely happy with it, also now because of your email and the support your willing to back up behind your product, I'm stoked. Good customer service is becoming rare these days, so well done macfarlane and crew. "
- Nathan, VIC
"Very happy with the generator - even had go use it a few weeks ago during a blackout."
- Richard, VIC
"Thank you to Byron (Sales), John (Workshop) and the team at Brendale. They were responsive, friendly and incredibly helpful. They got our generator back up and running quickly which has allowed us to get back on the road and helping people. Thank you again for your wonderful service."
- Meagan, Stand Up Step Out, QLD
"Totally satisfied with the service"
- Ben, VIC
"Just a short note to thank you (Ian) and your team for organising the new generator for Camp Duckadang. It is all wired in and working perfectly. We had a need to use it recently with power out to the camp for several hours whilst we had guests at the camp. It is able to supply the power needs for the whole camp, and is quiet and economical."
- Ian, QLD
"Thanks for the great service - carb etc. arrived yesterday. Good work!"
- Ken, VIC
"Absolutely the most efficient personal service I think I have ever received. The time taken by Daniel (National Parts Manager) to assist in a very technical matter was truly tremendous. Patience, explanations, time taken to research was so very much appreciated. Thank you"
- Peter & Jan, VIC
"I was very impressed with the service here. All staff were friendly and efficient. I will definitely use again."
- Mick, NSW
"Genny was running well until I added an extension to muffler to vent outside shed. I forgot to tighten a couple of support bracket bolts and it shook muffler and cracked and tore mounting plate severely. All my fault but V frustrating. Mark and Daniel are on the case and arranging a replacement muffler from Perth (only one in Oz) as well as getting the Macfarlane workshop wizards to try and re weld original as a temp fix. All in all happy with support and service from the team."
- Peter, VIC
136 Fairbank Road, Clayton South
Mon - Fri: 7:30am - 5pm
1 St James Place, Seven Hills
Mon - Fri: 7:30am - 5pm
31 South Pine Road, Brendale
Mon - Fri: 7:30am - 5pm
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